Returns & Exchanges
At Imperfects, we stand by the quality of our craftsmanship and want you to love your purchase. If you are not completely satisfied, we offer returns or exchanges on unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, a prepaid shipping label will be emailed to you; simply download, print, and attach it to your original packaging.
Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.
Receive Refund or Credit
After our team inspects the returned items for quality assurance, we will issue a refund to your original payment method or send your exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing